Refund Policy :
At GOLEPOS, we are dedicated to delivering outstanding service and products. In the event of unforeseen circumstances, we guarantee a hassle-free experience through our enhanced return policy.
Returns and Exchanges :
We take pride in offering a 30-day return and exchange policy for all our products, covering the return shipping costs. Whether the item is used or unused, we are delighted to accommodate your request. To initiate a return or exchange, contact us at goleposofficial@gmail.com, and we will provide detailed instructions. If opting for an exchange, rest assured that we cover the return shipping, ensuring a seamless experience for you.
Upon receiving the returned item, we promptly inspect it and, if applicable, send out a brand-new device to fulfill your request. Your satisfaction is our priority, and we strive to make the process as smooth and efficient as possible.
Item Damage :
If your order arrives damaged, promptly contact us at goleposofficial@gmail.com with photo evidence. We will work swiftly to resolve the issue to your satisfaction.
Refunds :
Refunds are processed promptly upon receiving and inspecting the returned item. The refund is issued to the original payment method, with a 1-2 business day processing time.
Warranty :
We offer a comprehensive 365-day warranty on all our products. This warranty covers any defects in materials or workmanship under normal use. If your device experiences any issues within this period, please contact us at goleposofficial@gmail.com, and we will provide instructions on how to proceed with the warranty service.
Customer Support :
Thank you for choosing GOLEPOS. Our refined refund policy and extensive warranty aim to provide peace of mind and ensure a positive shopping experience. For any inquiries, contact us via email at goleposofficial@gmail.com or by phone at +86 13430756474.
