Wholesale touchscreen Tablets as Ice Cream Shop Pos – Affordable, Reliable.

Chill & Swirl, a popular ice cream parlor located on the bustling boardwalk, had been using a basic cash register and an outdated POS system. The cash register was slow, difficult to use, and lacked the flexibility to handle multiple payment options. During peak hours, long lines formed, leading to frustrated customers. The staff struggled to keep track of inventory, especially with popular seasonal flavors, and often faced problems with manually calculating totals. The shop needed a modern solution that could streamline both customer service and inventory management.

Challenges

• Slow Service During Peak Hours: The cash register was cumbersome and could not process transactions quickly, especially during busy summer evenings.
• Lack of Payment Flexibility: The old POS system only supported cash payments, making it difficult for customers to use credit cards, mobile wallets, or contactless payments.
• Inventory Tracking: The shop struggled with keeping track of ice cream flavors, toppings, and other supplies, leading to occasional stockouts.
• Manual Receipt and Order Management: Employees had to manually write down orders, which often led to mistakes and delays.

Solution

Chill & Swirl decided to implement the GolePOS 8-inch mini touchscreen tablet for its compact size, ease of use, and versatility. The tablet was integrated with a cloud-based POS software that offered features tailored to foodservice businesses, such as inventory tracking, customizable menus, and quick checkout capabilities.

Installation and Setup:
The installation process was fast and hassle-free. The GolePOS tablet was set up with the ice cream shop’s POS software and linked to a payment gateway that accepted various payment methods. The tablet was placed at the counter, and a small thermal receipt printer and card reader were added for a complete, functional POS setup. The staff was trained within a few hours, and they quickly adapted to the new system.

After Installation:
The GolePOS 8-inch mini touchscreen tablet brought several improvements to Chill & Swirl’s operations:

• Faster Service: The tablet’s responsive interface allowed staff to process orders and payments much faster than before. This reduced wait times, even during peak hours, and helped maintain a smooth customer flow.
• Payment Flexibility: The GolePOS system accepted a wide range of payment methods, including credit/debit cards, mobile wallets, and contactless payments. This provided customers with convenient options, improving their overall experience.
• Real-Time Inventory Tracking: The POS software automatically tracked sales of ice cream flavors, toppings, and other supplies. Staff were alerted when inventory levels were low, ensuring that popular items were always in stock.
• Efficient Order Management: Orders were entered directly into the system, reducing human error and speeding up the process. The system also generated digital receipts, streamlining the checkout process.

Owner’s Experience:
“Switching to the GolePOS tablet has been a great decision for Chill & Swirl. The speed of the system has made a huge difference, especially on busy days when we have long lines. Our customers love the ability to pay with their cards or mobile phones, and the inventory tracking has helped us avoid running out of our best-selling flavors. The tablet is so easy to use, and we’ve saved time with faster checkouts and fewer mistakes. It’s really helped us provide a better experience for our customers.”
— David Lee, Owner of Chill & Swirl Ice Cream Parlor

Outcome